"My sincere thanks to you and your team for your professionalism and endless patience which has been very much appreciated.

"When we started this exercise I had my doubts that we could actually achieve something that appeared so complex without any of us 'throwing in the towel'. I am so glad to be proven wrong and the site is a testament to you and your team's expertise.

"It has been a real pleasure to work with you and I look forward to a very long relationship with you as we develop the site further over the coming months/years."