Facebook is introducing version 2.2 of the Messenger platform with a host of tools to boost engagement with customers, and the most notable new tool is the Customer Chat Plugin which allows businesses to chat with customers on their websites …
social media marketing Archive
Social media has come a long way since the inception of Facebook and Myspace, and each year seems to bring along more developments it’s hard to keep on top of. 2016 saw more features develop that may not have found …
Twitter has finally announced new changes for exclusions to the 140-character limit, and also how Retweets work.
Facebook recently held its F8 developers conference, with CEO Mark Zuckerberg announcing on stage a look into what Facebook has in store for the future of social media.
New Customer Service features have been announced by Twitter, allowing businesses to privately message customers, and utilise Customer Feedback Surveys.
Twitter has announced a new algorithm that shows "best-of" tweets and video ads above the most recent on the timeline - so what does it mean for brands?
Facebook has announced a new and improved search feature, allowing users to stand on top of the latest trends by searching all 2 trillion public posts.
Facebook has finally announced the dislike button alternative, coming in the form of "Reactions" - a range of empathetic emoji used to convey your reaction.
Instagram has begun rolling out advertising to all sizes of businesses, alongside introducing 30 second videos and ditching the compulsory square format.
Facebook announced the winners of their awards for the best campaigns using Facebook and Instagram. So what can we learn to enhance our marketing efforts?